SHIPPING POLICY – HUB PAK SALT REFINERY 

Last

Updated: 27.7.23

At Hub Pak Salt Refinery, we strive to deliver your orders in a timely and efficient
manner while ensuring the safe and secure transportation of our products. This
Shipping Policy outlines the shipping procedures, delivery timelines, and
related information to help you understand our shipping process. By placing an
order with us, you agree to adhere to the terms and conditions stated in this
policy.

 1. SHIPPING DESTINATIONS: 

 Hub Pak Salt Refinery offers shipping services to various domestic locations. Please
note that we do not ship internationally. For accurate shipping availability
and charges, kindly review the shipping details during the checkout process.

 2.SHIPPING METHODS AND CARRIERS: 

 We employ reputable shipping carriers and logistics partners to ensure the prompt and

reliable delivery of your orders. The available shipping methods may vary based

on your location and the nature of the items being shipped. During the checkout
process, you will be presented with the available shipping options for your
order.

 3. ORDER PROCESSING TIME: 

Upon successful placement of an order, our team will process it promptly. Most
orders within city are processed within 2 to 5 business days, excluding
weekends and public holidays. For customized or made-to-order items, additional
processing time may be required, and relevant details will be communicated
during the order confirmation process.

4. SHIPPING TIMEFRAMES: 

Shipping timeframes refer to the duration it takes for your order to be delivered after
it has been processed and dispatched. The estimated shipping timeframes are as
follows:

KARACHI INCLUDING BAHRIA TOWN & ADJOINING AREAS

Standard Shipping

Delivery
Days: 2 to 5 working days

Delivery
Rate: Flat Rs. 250 for Karachi excluding Bahria Town and Adjoining Areas 

OTHER CITIES IN PAKISTAN:

Delivery time:

TCS: 4 to 7
working days
Leopard Overland: 5 to 15 working days

Post office
UMS: 5 to 10 working days

Please note
that unforeseen circumstances, such as extreme weather conditions, natural
disasters, or unexpected transportation delays, may occasionally impact
shipping timelines. In such cases, we will make every effort to communicate any
delays and provide appropriate support. 

 5.SHIPPING CHARGES: 

Shipping charges are calculated based on various factors, including the shipping method
chosen, delivery destination, package weight, and dimensions. During the
checkout process, you will be informed of the applicable shipping charges
before confirming your order.

 6.ORDER TRACKING: 

For your convenience, Hub Pak Salt Refinery provides order tracking for most shipments.
Once your order has been dispatched, we will share the tracking information
with you, allowing you to monitor the progress of your delivery.

7. DELIVERY CONFIRMATION: 

Upon successful delivery of your order, we request you or the designated recipient
to provide a signature as confirmation. If the recipient is unavailable at the
time of delivery, the shipping carrier may leave a delivery notification with
instructions on how to reschedule or collect the package.

8. SHIPPING RESTRICTIONS: 

Certain items may be subject to shipping restrictions or regulations based on their
content, nature, or destination. We comply with all relevant shipping
regulations, and orders containing restricted items may be canceled or modified
as necessary. If you have any questions about shipping restrictions, please
contact our customer support team before placing your order.

9. ADDRESS ACCURACY: 

Please ensure that the shipping address provided during checkout is accurate and
complete. Hub Pak Salt Refinery will not be held responsible for any shipping
delays or delivery issues caused by inaccurate or incomplete address details.
If you need to make changes to your shipping address after placing the order,
kindly contact our customer support team immediately.

10. SHIPPING COSTS FOR RETURNS AND
EXCHANGES: 

For information on shipping costs related to returns and exchanges, please refer to
our Exchange Policy and Returns Policy.

11. CONTACT US: 

For any shipping-related inquiries or questions, please don’t hesitate to contact our
customer support team at:

– Email:info@hubpak.com

– Phone:(021) 34310034-6

We are dedicated to providing you with a seamless shopping experience and reliable
shipping services. Thank you for choosing Hub Pak Salt Refinery for your
purchases, and we look forward to serving you.

Policy Last
Updated: 27.7.23